Keep your account secure

It is critical that you follow these rules to remain compliant and keep your NaviNet account secure.

  • Never share your NaviNet username or password with other users. If multiple users currently share the same sign-in credentials, contact your NaviNet security officer to terminate those user accounts and create new ones.
  • We require that you provide a valid email address. Do not use an email address that other users can access.
  • We require that you answer two security questions when you first sign into NaviNet. NantHealth uses your answers to verify your identity, so choose answers that you will remember.
  • Keep your password secure.
    • After your security officer provides your temporary password, choose a new password immediately.
    • Your password must be unique to your NaviNet account. Do not use your NaviNet password to sign into other systems.
    • Change your NaviNet password every 90 days.
    • Choose a password that is unique and difficult for others to guess. Consider using a passphrase, which is a string of unrelated words.