Recover your username
If you forget your username, go to NaviNet. On the sign-in screen, click Forgot username, type your email
address, and click Submit.
Within five minutes, if we have a NaviNet username associated with your email address, we'll email you your username.
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If you can't find the email from NaviNet, try these tips:
- Check your spam or junk folder.
- If you have email filters or rules that direct emails to other folders, check those folders.
- Ask your IT administrator if any rules or restrictions might prevent our email from reaching you.
- Contact your NaviNet security officer.
- If you're locked out of your account, ask your NaviNet security officer to reactivate it or contact NantHealth Support. NaviNet automatically disables user accounts after a few failed sign-in attempts.